Practical Information

Useful number

If you lose your luggage or other items during your stay, you can call Denmark’s National Police on their non-emergency help number: 114. They will help you contact a local lost property office in the area you are visiting.

On route to Denmark

If your luggage is lost on your way to Denmark, you will need to contact the carrier you used, via their website.

On-board trains

For items lost on Danish trains, contact DSB Customer Centre on +45 70 13 14 15.

At the airport

Copenhagen Airport’s website has a useful lost and found section, for items lost in the airport.

VAT